Stephen Walcher

Drawing on a diverse skill set and a dedication to constant growth, I excel at identifying client needs and matching them with tailored, scalable technical solutions within their industry. Proficient in a wide range of programming languages, including Java, Python, TypeScript, and PHP, my expertise lies in fostering collaboration between stakeholders and technical teams to deliver exceptional products.

As a servant leader, my focus is on empowering teams and fostering their growth. I have successfully spearheaded and mentored teams of varying sizes, enhancing their capabilities and elevating the quality of their output over time. My passion for nurturing talent fuels my commitment to shared success, and I firmly believe that collective achievement is the cornerstone of impactful innovation.

What I Do

Product Development

Crafting strategic plans to guide product development and meet business objectives.

Technical Expertise

Applying deep technical knowledge to develop robust, scalable, and efficient software solutions.

Innovation & Creativity

Fostering a culture of creative thinking to drive innovation and solve complex challenges.

Team Management

Building, nurturing, and leading high-performing teams that thrive on collaboration and innovation.

Strategic Planning

Crafting strategic plans that align with business objectives, driving operational excellence.

Data-Driven Decision Making

Leveraging data insights to make informed strategic decisions and optimize product performance.


18 Years of Experience


2019 - Present
Eversana Intouch

Director, Business Systems Analysis

  • Spearheaded the transformation of the Business Systems Analysts (BSAs) role, leading to a more efficient project development process and supporting the company's growth of $100M in sales year over year for three consecutive years.
  • Oversaw the successful delivery of multiple high-stake projects, ensuring client satisfaction and repeat business.
  • Orchestrated a strategic expansion of the BSA team, achieving a growth of over 200% in less than three years, which significantly enhanced the department's capacity and productivity.
  • Championed the implementation of Agile methodologies, resulting in a 30% increase in project delivery speed.
  • Directed a team of 25 professionals, fostering a collaborative and efficient work environment that led to a zero attrition rate.
  • Streamlined communication between the development and QA teams, reducing project bottlenecks and improving overall efficiency.
  • Cultivated a culture of continuous learning and improvement, resulting in a more skilled and adaptable team.
  • Pioneered the use of cutting-edge technologies, keeping the company at the forefront of industry advancements.
  • Advocated for the adoption of modern development practices, leading to more robust and scalable solutions.
2017 - 2019

Director, Software Engineering

  • Demonstrated exemplary leadership in a high-growth tech environment, contributing to's position as a leader in AI-based solutions.
  • Directed multiple development teams at, configuring and implementing installations for diverse clients, leading to enhanced product offerings.
  • Collaborated with clients and stakeholders to architect innovative features and technologies, driving continuous product improvement and client satisfaction.
  • Led a cross-functional team of developers, infrastructure engineers, and external contractors, fostering a collaborative environment that improved the core product and production pipeline.
  • Architected and implemented an automated supply chain diligence and alert system for Deloitte USA, leveraging AI to provide real-time risk mitigation and disruption alerts.
  • Developed a management system for smart military bases in collaboration with the Deloitte Federal team, enhancing efficiency, cost-effectiveness, and security through AI integration.
  • Managed a comprehensive overhaul of H&R Block's fraud detection and alert system, incorporating evolving machine learning models and successfully upgrading the client's internal operations to utilize Docker containers.
  • Led the UI/UX overhaul of's flagship application, driving improved end-user experience and gaining stakeholder buy-in for the upgrade.
2015 - 2017
O'Reilly Automotive

Lead Business Systems Analyst

  • Directed a team of Technical Writers and Business Systems Analysts, fostering a culture of innovation and efficiency.
  • Introduced a new process for project documentation, enhancing efficiency and accountability throughout the Software Development Life Cycle (SDLC).
  • Collaborated with vendors, developers, and business stakeholders to elicit business requirements, design functional specifications, and break down work into development tasks.
  • Facilitated the rollout of a new Point of Sale (POS) system across 4,500+ store locations, generating over $680M in sales.
  • Coordinated with stakeholders and vendors to mitigate system issues, maintaining a rollout pace of approximately 600 new stores per week.
  • Led an overhaul of POS system functions, improving efficiency and user experience, resulting in an average time saving of 2.1 minutes per transaction.
  • Worked with stakeholders to identify and address pain points in the new POS system, enhancing system adoption.
  • Managed the conversion of POS card payments solution, moving credit, debit, and other card-related payments out of PCI scope.
  • Enabled the use of EMV (chip) cards across all stores, enhancing security and customer payment options.
  • Coordinated with vendors and development during testing and pilot phases to discover and fix system issues, resulting in a significant decrease in fraudulent credit card chargebacks, saving the company approximately $300K every month.
2014 - 2015
Kinetic Supply

Web Development Manager

  • Led three development teams in the transformation of an outdated enterprise-class system into a modern, scalable, service-oriented architecture (SOA) application, leveraging SOLID design principles and cutting-edge technologies.
  • Collaborated with clients and vendors to architect robust, scalable applications tailored to the needs of an enterprise-class business.
  • Orchestrated the successful migration of an enterprise-class application from a CoLo data house in Las Vegas, NV to a local managed hosting farm in Kansas City, MO, enhancing system reliability and performance.
  • Conducted comprehensive refactoring and cleaning of the application codebase based on client requests, significantly improving code quality and maintainability.
  • Implemented a 4-tier Git-Flow environment, streamlining the development process and enhancing team productivity.
  • Partnered with creative teams and product stakeholders to design and execute a website facelift for the primary product offering, delivering the project ahead of schedule and under budget.
  • Spearheaded the upgrade of a decade-old enterprise-class PHP application, transitioning from outdated procedural design to a modular, SOA-style design for enhanced scalability and future improvements.
  • Managed multiple teams handling diverse aspects of the large application, ensuring timely delivery of stakeholder requests, hotfix issues, and continuous improvement and refactoring of the primary application.
  • Consulted with the client and stakeholders to develop an end-to-end upgrade of the Dealer Locator application for RICOH printers, transitioning from an outdated Drupal application to a newer Laravel application.
  • Successfully delivered a scalable and easily upgradable Dealer Locator application, enhancing user experience and future-proofing the system.


Missouri State University

BA, Computer Information Systems

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